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Jobs and skills for persons with disabilities with a focus on lCT-based solutions


Persons with disabilities represent a large segment of the population in Egypt. According to United Nations estimates, they are about 12 million people. Mostly, persons with disabilities in Egypt suffer from the absence of the necessary practical skills that enable their admission to the labor market, and therefore are unable to lead better lives. In addition, they lack other skills that are necessary to launch their own businesses. These issues could be attributed to the limited number of appropriate educational programs tailored to their needs and conditions, as well as the limited number of inclusive trainings. Considering these facts, the Egypt ICT Trust Fund (ICT-TF), the United Nations Development Programmes (UNDP), and the International Labor Organization (ILO) have jointly launched a common project in September 2014 under the framework of the United Nations Partnership to promote the Rights of Persons with Disabilities (UNPRPD). This project is entitled "Skills for Persons with Disabilities Employment using ICT Solutions". This 18-month project entitled "Skills for Persons with visual and Physical Disabilities with a Focus on ICT-based Solutions." Aims to support private labour market inclusion of persons with disabilities through the use of ICT solutions, with a specific focus on the ICT and tourism sector. The targeted beneficiaries are 600 visually and physically impaired women and men aged 18 to 35 years in 6 different governorates which are Cairo, Giza, Alexandria, Red Sea, Dakahliya, and Minya.



Expanding the role of Information and Communication Technology for reaching adequate job opportunities for Persons with disabilities through supporting their skills to qualify labor market.



  1. Raise the awareness concerning the rights of people with disabilities and comprehensive employment concept.
  2. Involving people from different backgrounds and varied experiences which assists in creating comprehensive employment solutions.
  3. Developing mobile applications that help to overcome comprehensive employment challenges.
  4. Building the capacity for 18 trainers in 6 civil associations.
  5. Developing three mobile applications to overcome the challenges confronted by physical and visual impaired individuals.
  6. Qualifying 600 of people with physical and visual disabilities for labour market.
  7. Raise the comprehensive awareness of 60 business owners and who are interested in people with disabilities employment in the appropriate professions.
  8. Providing 300 suitable job vacancies.


Program Phases

Needs Assessment Study

The field study results for labour market is conducted so as to determine the required jobs and the adequacy of these jobs for persons with visual and physical disabilities. Moreover, it is necessary to know the needed skills for these jobs. This is with the aim to train and qualify persons with disabilities for the labour market requirements. As a result, a survey is conducted within six governorates which are Cairo, Giza, Portsaid, Alexandria, Minya, and Red Sea through targeting factories, companies, institutions and tourist Villages.
Primary and secondary data was collected through questionnaires and by conducting real interviews with entrepreneurs and the human resources managers in these institutions in collaboration with the civil society organizations within these governorates. The aims of this survey are focusing on identifying the required jobs in 95 facilities and their adequacy for persons with visual and physical disabilities, knowing the necessary skills for these jobs in order to create an appropriate training curricula to enable persons with disabilities to acquire these skills, and recognizing the challenges and difficulties that make entrepreneurs prefer to recruit sound people than persons with disabilities. In this survey, data collection tools are used which include a guidance manual for conducting interviews with institutions and agencies officials and a questionnaire form for each individual for data collection regarding the required skills in labour market. And finally, data analysis process is undertaken.

Capacity Building through empowering NGOs

This is achieved through supporting institutions with the vital ICT tools and IT infrastructure including computer hardware and software, information and data base management systems. Furthermore, by developing training curricula in cooperation with accredited training institutions. It helps with supporting institutions to carry out surveys, interviews, and assessments before and after training. Moreover, it can be accomplished by making jobs search support more attainable to persons with disabilities and conducting Training of Trainers (TOT) for 3 members for each NGO to ensure project productivity and continuity.

Raising awareness among enterprises concerning resulted profits

It will be attained by stimulating labor market interest with persons with disabilities through changing business owners toolkit to facilitate recruitment of PwDs. Entrepreneurship training in basic business skills empowers persons to launch their own business and work to enhance it through the use of technology. Many noteworthy entrepreneurs in Egypt are involving in high technology businesses such as telecommunications, , telemarketing, telesales, web and graphic designing and so on.

Motivating social innovation contests

The main goal of the project is to ensure the integration of PwDs in community activities and labor market. This can be implemented through holding public competitions with innovative way of thinking by using ICTs. Moreover, it is necessary to provide a brochure containing best practices of labor market integration of persons with disabilities.

Enhancing innovation suitable for PwDs’ needs through Design Thinking Workshop

This project combines university students, arising entrepreneurs NGOs, innovators, persons with disabilities and companies providing high technological solutions with the aim of facilitating every day activities to be accomplished independently. Thanks to social media platforms design-athon popularized so as to motivate universities and NGOs to take part in this joint initiative. It lasts for two days in which 10-15 PwDs will present their life experience, problems they faced and their wishes in order to reach final adequate solutions by using ICTs.

1st Design Thinking workshop was held in partnership with the Information Technology Institute (ITI) and the Technology Innovation and Entrepreneurship Center (TIEC) during the "ITI Mobile Developer Weekend , from 16th to 18th of April, 2015 at the ITI headquarters in the Smart Village, Giza, Egypt.

MDWⅡ provided business sessions, technical workshops, exciting and challenging competitions and the largest exhibition of Egypt's mobile entrepreneur startups throughout three days under one roof bringing together key players in mobile app ecosystem, namely, mobile developers, mobile marketers, mobile operators, device manufacturers, entrepreneurs and industry professionals.

The numbers of participants reached 46 persons aged from 19 to 49 (9 persons with disabilities, 28 ICT experts/ students, 9 members of NGOs or relevant organizations).

The objectives revolved around raising awareness of Inclusive Employment as well as capacities of persons with disabilities to create solutions for challenges of Inclusive Employment, engaging people concerned with different background in co-creation of solutions for inclusive employment, and developing practical mobile applications for identified challenges of Inclusive Employment.

Valuable prizes were awarded, including Huawei Tab for each member of the first prized team, TIEC's voucher equivalent to 15,000 EGP for the top three teams in order to further develop their suggested solutions, and certificate for all the participants who complete the three days.


It is not only about persons with disabilities! It is about the whole society!

  • 600 of people with disabilities
  • 25 training services institutions
  • 30 company for providing job vacancies
  • 60 trainers from certified training centers



1- Undertaking filed surveys in 6 governorates

Needs Assessment Study is conducted in order to determine the needs for both labour market and Persons with disabilities and an accurate data analysis is reached.


2- Selecting and empowering 11 NGOs


3- Raise awareness through website content, social media and specialized sessions


4- Applying TOT (Training of Trainers) procedures

Training of Trainers (TOT) for 6 NGOS' staff is conducted (about 3 members for each NGO) to ensure project efficiency and sustainability. Moreover, the PwDs community development portal (Erada), will display TOT content for lifelong learning, knowledge sharing, networking
and community mobilization.


5- Developing curricula with the assistance of ICT solutions

Through using ICT tools and e-learning methodologies, it is be easy to develop a specialized curricula with the help of ICT solutions. This will include five courses : Basic IT Training; soft skills; SMEs and Entrepreneurial management; IT Vocational skills and Handicraft vocational skills. The time frame for each course is around 30-50 training hours. In addition, certificates received will be accredited by Ministry of Social Solidarity, Public Administration for Social Rehabilitation (PASR) and Egypt ICT Trust Fund. Two design-athons including 100 participants will be executed to provide continuous learning process and job opportunities.


6- Holding workshops and Competitions for innovative ICT solutions


"I knew about this training through one of my friends in The Languages and Translation Association as he referred to it as a free course provided by Egypt ICT Trust Fund, International Labor Organization and United Nations Development Programme, aiming to qualify persons with physical and visual disabilities for the labor market. I went to the association to fill in a training form. Actually, I got a chance to join a training on computer maintenance. I benefited that a lot as that helped in developing my small business through opening new department for computer maintenance. Consequently, my income has increased. I want to thank all of the training organizers and wish for adding other training courses that benefit persons with disabilities"


" I and Some of my friends suffering from disabilities living in AL-QUSAYR heard about one of the coordinators of the project provided by Egypt ICT Trust Fund and dedicated for qualifying persons with physical and visual disabilities for labor market, "Jobs and skills for persons with disabilities with a focus on ICT-based solutions" project. Unfortunately, we did not have an active non-governmental Organization dedicated for training persons with disabilities. We decided to establish an organization entitled "Al Forsan for Persons with Disabilities" for helping persons with disabilities. This was mainly achieved by our efforts. We joined the training course and got great benefits and experience in developing persons with disabilities skills and abilities for in AL-QUSAYR and provide them with suitable job opportunities."


"I was working as a host in Dawar el Omda Hotel in Hurhgada and found the grant provided by Egypt ICT Trust Fund, International Labor Market and United Nations Development Programme for training and qualifying persons with physical and visual disabilities for labor market, so I applied for it. I already got the entrepreneurship training which helped me a lot in getting career promotions as I became a human resources employee, and therefore, my salary increased."


"After knowing about joining the training for qualifying persons with disabilities for labor market, we realized the real importance of this training for us. Moreover, we feel responsible for transferring this knowledge and the skills we acquired within this training on call center and customer service programme to others. Therefore, we applied for trainers tests and got certified as trainers by the project management board members. Malak managed to change the training materials into Braille to enable persons with visual disabilities to make use of it easily. We already managed to help our colleagues and coach other people as well. Thanks for all training organizers working for Egypt ICT Trust Fund and Farah Association."